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Frequently Asked Questions
FAQ
Q. Where can I get the chocolate brains & chocolate hearts you used to sell?
A. Please visit www.gcchocolate.com
Q. Where can I find shipping charges?
A. Please visit our
shipping info page.
Q. Q. How do I unsubscribe to you e-mail list?
A. The most effective way is the click the “unsubscribe” link at the bottom of the e-mail you received. If that does not work, please e-mail service@anatomical.com .
Q. How do I find out the status of my order?
A. Call Customer Service at 1-800-621-7500.
Q. How do I make a return or exchange?
Visit our online Merchandise Return Center by clicking the link below to download a pre-printed mailing label. The label should be affixed to your package and returned to a post office, collection box or postal carrier. Please include your invoice or bill with product(s) you are returning. If you do not have an invoice or bill, please supply us with your name, address and phone number so we can properly credit your account.
Merchandise Return Center.
Q. What do I do if I’m tax exempt?
A. Fax in a hard copy of your tax exempt certificate with your firm purchase order to 301-223-2400.
Q. How do I change my e-mail address on my account?
A. Click on My Account here or in the upper right hand corner of the website and update your account information.
Q. Do you make custom charts?
A. We create custom charts for many clients (with a minimum quantity commitment). E-mail custom@anatomical.com with your request.
Q. Where can I go to see individual images for licensing?
A. Please visit our image website Images @ Wolters Kluwer Health to browse through the growing image collection and request a quote.
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